A new study suggests that car dealership service centers are losing business to general repair shops as repair costs and the frequency of repair visits are on the rise. The study was recently ...

Ignition Dealer Services has a new chief operating officer. On Thursday, the provider of customized F&I programs and strategic reinsurance solutions for automotive dealerships appointed Steven Cegelka ...

Dealership service departments are losing loyalty: a new report shows customers face scheduling delays, poor communication and repeat repair visits. Dealerships are losing service customers due to ...

When it comes to how long the check-in process takes at a dealership service department, there is a difference of opinion. Eighty-six percent of dealers said in a recent survey it takes one to seven ...

When a car shopper turns into a car owner, dealers hope they immediately become a service customer, too. That’s generally true of most owners while their car is under warranty, but as the latest CDK ...

Dealer Services Network (DSN) announced its second acquisition so far this month. On Tuesday, the technology-enabled provider of title and registration services acquired Express OMV, further ...

Andrew Frank, Partner at Trive Capital, commented, "The acquisition of Dealers Choice Auto Transport further solidifies RPM's position as a comprehensive, full-service logistics platform for the ...