As regulators tighten rules and customers become more privacy-aware, BPOs are under pressure to do more than just “secure” ...
FT. LAUDERDALE, Fla., Jan. 05, 2026 (GLOBE NEWSWIRE) -- iQor CXBPO™ (“iQor”), a global leader in customer experience business process ...
Outsourcing as a key business strategy has been used by companies in various industries for decades. Competitive pressures have forced companies to look objectively and critically at business ...
LONDON--(BUSINESS WIRE)--The business process outsourcing market is expected to grow by USD 76.90 billion, progressing at a CAGR of over 7% during the forecast period. The rising focus on reducing ...
The environment in which businesses operate has changed dramatically due to globalization, technological advancements, customer expectations and more, thus requiring leaders to swiftly adapt lest ...
LONDON--(BUSINESS WIRE)--The new Business Process Outsourcing Services market research report from SpendEdge indicates an incremental growth during the forecast period as the business impact of ...
The Philippines’ vital business process outsourcing industry (BPO) may have taken a hit during the first few months of quarantine to curb the spread of COVID-19, but true to its history of resilience, ...
In this first part of a two-part article, we look at some of the current and future trends and implications of artificial intelligence (AI) for outsourcing, based on our experience as specialist ...
For over a decade, I’ve had the privilege of managing an LLC company from El Salvador. While this privilege has given me the chance to reflect on the most significant work we have done, it has also ...
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