BT today announced innovative new capabilities for its BT Contact portfolio, designed to make organisations in the Middle East easier to do business with, while removing costs and complexity from ...

BT has been told by MPs to improve its customer service record and invest more money in its broadband infrastructure, or else face a split from its Openreach division. Politicos sitting on the culture ...

BT Group is the largest provider of fixed-line, broadband, and mobile communications services in the United Kingdom and also provides subscription television and IT services. Though it’s based in ...

BT will create more than 300 new customer service jobs in the West Midlands, the telecoms giant has promised. The company said on Friday that the jobs, to be created at its Providence Place complex in ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today announced that BT Group, a leading United Kingdom-based multinational communications company, has selected NICE’s solutions to transform its ...

BT, the United Kingdom's leading provider of telecommunications products and services, has selected the Motive ServiceView Solution Suite from Alcatel-Lucent's Motive business unit to support its high ...

BT has signed a five-year deal with Google Cloud that will see the pair collaborate on a wide-ranging body of work geared towards helping the telco giant cut costs and build out new revenue streams.