Uncertain times usually bring a level of fear, permeating deeply down into the core of the business and spreading across the outer edges of the customer experience. But it doesn’t have to be this way.

On February 16, 2011, an IBM computer named "Watson" crushed its two human competitors in the final night of a three-day Jeopardy battle. Its final score was $77,147 to the humans' $24,000 and $21,600 ...

“Software is eating the world” has become one of the iconic phrases of the last decade of the software industry. Quoted in 2011 by software legend and venture capitalist Marc Andreessen, it ...

A Google Home smart speaker photographed on a dining table, taken on March 6, 2017. (Photo by Joseph Branston/T3 Magazine/Future via Getty Images) "Do you think I should wear these shoes? Oh no, ...