This year will test whether utilities can adapt fast enough without sacrificing reliability, affordability, or public trust ...
TROY, Mich.: 24 July 2024 — Do customers like doing business with their local gas and electric utilities, or merely tolerate them? Increasingly, the answer to that question determines how well ...
Escalent Recognizes 12 Utilities as 2025 Business Customer ChampionsLIVONIA, Mich., Jan. 14, 2026 (GLOBE NEWSWIRE) -- A new Cogent Syndicated ...
Utilities facing unprecedented modernization challenges will now benefit from SSP Innovations’ exclusive focus on GIS consulting, implementation, data management, and managed services. The company ...
TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...
Private investment firms that are helping finance America’s artificial intelligence race and the huge buildout of energy-hungry data centers are getting interested in the local utilities that deliver ...
WILLIAMSVILLE, N.Y., Oct. 21, 2025 (GLOBE NEWSWIRE) -- National Fuel Gas Company (NFG) today announced it has entered into a definitive agreement with CenterPoint Energy Resources Corp. (“CERC”), a ...
Forbes contributors publish independent expert analyses and insights. Ken Silverstein covers global energy and climate issues. Duke Energy didn’t turn to artificial intelligence to chase the latest ...
Over 50% of utility workers are aged 45 or older, with many nearing retirement within the next decade, risking loss of critical institutional knowledge. Utilities are implementing mentorship programs, ...
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