Dealing with debt collection and debt collectors can be one of the most stressful experiences in personal finance. I’ve watched countless people make costly mistakes when facing collection calls, ...

Complaints about aggressive debt collection have skyrocketed in recent months, federal data shows, a sign that more Americans are falling behind on credit cards and medical bills. The rise in ...

When a debt goes unpaid for long enough, it can move through a series of hands, first the original creditor, then a third-party debt collector and sometimes even multiple agencies afterward. Each ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. That, in turn, can lead to even bigger issues, as debt collectors are ...

Most business owners who invoice customers for goods or services will encounter the occasional late payment. However, if a customer’s invoice due date has come and gone and you can’t get a firm answer ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Artificial intelligence offers debt collection companies the opportunity to vastly improve margins while achieving higher levels of regulatory compliance and maximizing scalability, writes Ohad Samet, ...