If we continue to separate technologies in ways that parallel organizational structures, we’ll never achieve a holistic approach to customer experience. Personalization long ago reached buzzword ...

In the digital era, businesses are shifting their focus towards e-commerce to cater to the increasing number of online shoppers and to meet the needs of online consumers. Brands must step up to ...

As organizations make greater efforts to engage with both customers and employees, many are investing in digital experience platforms (DXPs), which support the management, delivery and optimization of ...

eCommerce personalization software enables you to demonstrate to clients that your brand continuously understands what is expected of it and adapts to their ever-changing demands. Others might argue ...

Annual ON24 (ONTF) research reveals audience engagement increases by 7X when the power of webinars and virtual events is combined with AI-generated content SAN FRANCISCO--(BUSINESS WIRE)-- Today, ON24 ...

Personalization is all about cutting down the noise and delivering exactly what your customer or client needs to hear. It’s a way to make a deeper and more meaningful connection with the people you’re ...

HONG KONG & MILAN--(BUSINESS WIRE)--PCCW Media Limited (PCCW Media), a leading fully integrated multimedia and entertainment company headquartered in Hong Kong, selected ContentWise’s digital ...

E-commerce software maker Vignette said Wednesday that it has formed a wireless spinoff to develop e-business and personalization software for mobile networks, despite recently shutting offices and ...

Personalization is one of the hottest buzzwords in the industry. The problem is that few people understand what personalization technology is, how it can be implemented, and whether or not the return ...

NEW YORK & LONDON--(BUSINESS WIRE)--Monetate, the worldwide leader in personalization, today publishes its third annual Personalization Development Study that explores success factors in how brands ...

E-commerce has come a long way in the past few years. Businesses can no longer put up a virtual storefront and promise to ship items quickly and assume customers will show up. Their e-commerce ...

That’s the power of agentic AI: It scales intuition, turning raw data into human-like responsiveness. Used responsibly, it doesn’t replace people—it enhances them, enabling them to learn and ...