ElevenLabs’ platform has been noted for its capacity to operate across multiple communication channels, but also several ...

One of the largest insurance companies in the U.S. handles 12,000 policy requests every day. Two years back, their call center had 180 agents who answered simpl ...

For more than two decades, digital search has been a self-driven process. Users simply entered keywords, scanned the never-ending list of ranked results, clicked on links and were left to interpret ...

Real relationships are built in person and it's one of the best ways to differentiate yourself as a selling team.

For a while, most conversations around AI agent development centered on models, prompts, and whichever framework happened to ...

Josh Talks, a company building speech datasets and evaluation infrastructure for AI, today announced the development of a full-duplex conversational AI model in Hindi, an AI system capable of ...

The customer data infrastructure powering most enterprises was architected for a world that no longer exists: one where marketing interactions could be captured and processed in batches, where ...

A new artificial intelligence agent 'Dobby' is offering a glimpse into a future where mobile apps could become obsolete.