As customer expectations skyrocket, customer experience management remains critical in setting your business apart. The global CXM market, valued at roughly $10.65 billion in 2022, is projected to ...

NEW YORK--(BUSINESS WIRE)--Mphasis, a global technology company offering consulting, operations outsourcing and enterprise solutions, today announced the launch of the Mphasis Digital Customer ...

There has been a significant increase in CX automation adoption among manufacturers, especially in customer service delivery, rebate management, IVR deflection and predictive analysis. As a disclosure ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of an expanded strategic ...

The companies on Jan. 21 announced a strategic partnership and joint solution that combines Medallia's omnichannel customer ...

LOUISVILLE, KY, UNITED STATES, November 4, 2024 /EINPresswire.com/ -- UnifyCX, officially launches today, marking a major milestone in the evolution of customer ...

The "Customer Experience Management Market Share, Size, Trends, Industry Analysis Report, By Analytical Tools; By Touch Point; By Deployment; By End Use; By Region; Segment Forecast, 2023-2032" report ...

WASHINGTON, June 26, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today ...

As a veteran of the IT industry, I’ve seen several “next big things” come and go. Some trends, such as cloud computing and AI, successfully made the leap from hype to reality. Many others—remember ...

Sprinklr , Inc. (NYSE:CXM), a leading provider of customer experience management (CXM) solutions with a market capitalization of $2.28 billion, finds itself at a critical juncture as it navigates ...

To help its clients better take advantage of digital technologies, $1 billion IT solutions provider Mphasis has launched a solution set to help its customers use digital technology for better customer ...