Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

FLORHAM PARK, N.J., Oct. 30, 2023 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced Conduent CXNow, a digital ...

Five9, Inc. partners with Google Cloud to deliver AI-powered customer experiences, offering unified platform for agents and ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a finalist for Customer Experience Solution of ...

ibex, a global leader in business process outsourcing and AI-powered customer engagement solutions, has been awarded the Customer Experience Innovation Award by TMC’s CUSTOMER Magazine for its ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to provide JEA ...

What if every meal at your favorite restaurant felt tailor-made just for you? With the new partnership between Yumpingo, a leader in customer experience services for restaurants and ParTech, Inc. (PAR ...

Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales to ...

In our digital landscape, leveraging AI isn't just an option; it's becoming a necessity to craft exceptional customer experiences. But choosing the best AI isn't the silver bullet to solve the ...