Microsoft unveiled 74 new features for Dynamics 365 in early access as part of its 2019 release wave 2 last week. Some of the updates to the product line of services in recent days include new ...
Microsoft has announced upcoming end of life for two of its key products, Exchange Server 2016 and Dynamics 365 Project Service Automation (PSA), in 2025. First up, Exchange Server 2016 will reach the ...
At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...
The MarketWatch News Department was not involved in the creation of this content. DULUTH, Ga., July 23, 2025 /PRNewswire/ -- SIS, LLC, a Microsoft Solutions Partner for Business Applications and ...
In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...
Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...
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