Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. As automation and AI streamline transactions and logistics for ...

Law enforcement officers carry a ton of items on their duty belts and undergo a lot of training on skills from shooting to defensive driving. But one lesson that may have been unexplored or ...

In a fully remote company, messages move fast, context can become difficult to decipher, and managers can easily spiral into ...

Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is essential.” This reflects a profound shift in how we think about ...

Emotional intelligence (EI) is the ability to recognize, understand, and manage your own and other’s emotions. People who are high in EI tend to have more satisfying personal and professional ...