At the height of the COVID-19 pandemic, when most companies shifted the majority of their contact center employees to work-from-home agents, dashboards and notifications for managing contact center ...
Using open-source frameworks, analysts can create customized dashboards that strengthen business reporting for real-time data. Funny how time flies for technological choices. Back in 2015 I wrote ...
Why wait for disaster? Real-time dashboards can turn failing IT projects around in just 90 days — if you act fast and embrace the data. Nearly 45% of digital projects encounter challenges that can ...
Since Power BI’s release in late 2014, Microsoft has been tinkering under the hood to make its entirely cloud-based platform faster, easier to use, more powerful and more accessible through the ...
Data centers are notorious energy hogs. And as companies like Google and Facebook have scaled up the amount of data they need to store and the number of users they need to serve, they’ve also had to ...
Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...
In my years managing business intelligence projects, the limitations of traditional reporting have become abundantly clear. Early in my career, senior leaders would often wait weeks for static reports ...
The White House Situation Room was established after the Bay of Pigs crisis. Leaders in Washington realized that failures during that crisis stemmed in part from a lack of shared real-time information ...
YouTube is updating Studio dashboards with real-time channel subscriber counts, removing the need for creators to use third-party tools to access that data. YouTube is now letting creators see how ...
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