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In the 1970's, California (U.S.) resources were severely taxed by major wildfire outbreaks. These incidents required the cooperation of multiple agencies that did not usually work together. Many ...
Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...
Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...
Jane Drews is the IT security officer for the University of Iowa in Iowa City. The first rule of incident management is to accept that you will have an incident. Use these five best practices to get ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Imagine this scenario: You are a successful entrepreneur and business leader, having built a ...
Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...
Organizations, regardless of their size, encounter incidents that lead to prolonged downtime, significant revenue losses, and unhappy customers. These incidents can be related to anything from ...
How operators respond to the unexpected is becoming more and more important in the customer-focused public transport sector for companies to strengthen their brand. In unexpected cases, an efficient ...
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