Teleperformance rolls out AI software that ‘neutralizes’ Indian call agents’ accents

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” ...
India West

Film Shows How Americans Are Scammed By Indian Call Centers

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...
Mashable

World's largest call center using AI to 'neutralize' Indian employees' accents

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...
TechSpot

Real-time AI voice technology alters accents in Indian call centers for better clarity

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The ...