Lancaster County residents are among those urging the state Public Utility Commission to alter a proposed $17 million settlement designed to punish PPL Electric Utilities for billing issues from late ...

PPL Electric Utilities customer data was exposed during a data breach almost two years ago, according to the company. The company said in a statement Thursday that it was notified in June 2023 of a ...

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed by ...

How can PPL Electric Utilities improve its service? The Pennsylvania Public Utilities Commission has some ideas. The PUC voted 5-0 on Thursday to release a detailed management options audit of the ...

PPL Electric Utilities reached a proposed settlement with the Pennsylvania Public Utility Commission regarding billing problems that arose last year and earlier this year. Under the proposed ...