The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Alon Zuckerman In today’s ...

Issues in provider communication methods may be leading to patients missing medical bills, a new survey showed. About 45% of patients have missed or forgotten to pay medical bills because of ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

A provider’s quality of communication with limited English proficiency (LEP) patients, even in the absence of full language concordance, can significantly improve the impact and perception of care.

The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

Online reviews are driving health care decisions: One in three patients won’t book with a provider rated below three stars, making digital feedback a key factor in where Americans seek care. Trust ...

EVP Communications has launched a Hybrid Answering Service that combines AI-powered call automation with live, ...

A new system in Oklahoma could make it easier for your doctor to share your information with other providers. Oklahoma's State-Designed Health Information Exchange is through the MyHealth Access ...

My doctor and I have different communication styles, though it is extremely important that we understand each other. Sometimes my communication style pushes against that of my health care team, and it ...