As hospitals and health systems face increased competition for talented workers, they continue to eye retention strategies beyond wages. This includes Chapel Hill, N.C.-based UNC Health, which ...

Tucker Matheson is a co-founder and Managing Partner at Markacy, a digital marketing strategy firm headquartered in New York City. It's hard to get through a business day without hearing poor economic ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

A recent post from Evariant discussing strategies for patient acquisition and retention. Rachel Neely is the Senior Healthcare Consultant at Evariant. In this role, she serves as a healthcare ...

Customer retention is more valuable than you think. Elevate your customer retention practices to grow your revenue and profits with this guide. As you build your ecommerce brand, your initial focus ...

An MBA in HR Management becomes most valuable when it is used as a structured career strategy. Clear target roles create direction. High-value skills create competitiveness. Practical projects create ...

In today’s economic reality where borrowing costs are rising and boards are demanding leaner operations, the old model of aggressive customer acquisition is losing steam. Fueled by expensive campaigns ...