SAN MATEO, Calif.--(BUSINESS WIRE)--SurveyMonkey, a global leader in online surveys and forms, today announced SurveyMonkey for CX, an approachable, all-in-one solution that helps business owners, ...

Consumers want to be heard: SurveyMonkey expands its customer experience (CX) offerings to help customers act on timely feedback through conversational chatbots SAN MATEO, Calif., Nov. 04, 2019 (GLOBE ...

A month ago, we reported on the state of the multichannel customer experience. Despite brands' ability to create a presence across mobile, social and desktop channels, a Zendesk survey found that a ...

SAN MATEO, Calif., June 02, 2020 (GLOBE NEWSWIRE) -- SurveyMonkey (SVMK) today announced it is uniting its CX Solutions under the banner of the GetFeedback Suite to accelerate its CX strategy.

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, the leading provider of cloud software for better customer service, today introduced capabilities to conduct proactive customer surveys and email campaigns ...

SAN MATEO, Calif., Dec. 03, 2020 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced ...

SurveyMonkey helps companies like Build.com, Calendly, Crocs, DealerSocket, IBM, and Pandora spend less time configuring CX technology, and more time taking intelligent action on feedback to nurture ...

Customer-service platform Zendesk will acquire Momentive, including its SurveyMonkey brand, in an all-stock transaction, the firm announced Thursday. Momentive stockholders will receive 0.225 shares ...

SAN MATEO, Calif., Sept. 16, 2020 (GLOBE NEWSWIRE) — SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, will host its ...

SAN MATEO, Calif., Dec. 03, 2020 (GLOBE NEWSWIRE) — SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced Ken ...

Americans are hearing and talking about AI; 61% hear about AI in the media at least weekly, and 37% hear about AI at least weekly from friends, family, or coworkers Half (52%) of American adults ...

When Zendesk announced it was acquiring Momentive Global Inc. (the organization behind SurveyMonkey) for $4.13 billion last week, it might have felt like a steep price to pay, but it seems that ...