Ever been in a conversation where someone’s words don’t match their tone, and you’re left guessing what’s really going on?

Often, passive-aggressive behavior stems from what is typically a good thing: the desire to avoid conflict. Or, it could be a ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.