When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

VoIP (Voice over Internet Protocol) is a nearly ubiquitous technology that lets you send voice calls over an Internet connection. VoIP, which stands for Voice over Internet Protocol, is a software ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Voice over Internet Protocol (VoIP) technology has transformed how businesses handle their communications. Unlike traditional landlines, VoIP services let you make calls over the internet using ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

Editor's note: This is the last of a three-part series on networking. The first part, which appeared in the June 13 issue of Federal Computer Week, focused on efforts to consolidate networks. The ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Several critical vulnerabilities have been discovered in voice over Internet Protocol (VoIP) and videoconferencing products based on the H.323 protocol that’s used in IP telephony applications to ...

No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls every time. Making VoIP (Voice over Internet Protocol) calls is easy, ...