ORLANDO, Fla. – Hope Robertson said she was a SunPass customer for almost five years and never had a problem -- until last summer when the SunPass upgrade created two and a half-month backlog of tolls ...
ORLANDO, Fla. – A request for a year’s worth of data has revealed thousands of toll drivers have either closed their SunPass accounts or switched to a different toll provider. News 6 asked both the ...
TAMPA BAY, Fla. - Prior to the state's failed SunPass upgrade in June, troubled FDOT contractor Conduent accidently left a test site - with customers' account information - on an unsecured public ...
TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...
TAMPA (CBSMiami) - Imagine going to pay a bill online and finding a complete stranger's information on your account. Then you realize you've been getting charged for that stranger's activity. Well, ...
ST. PETERSBURG, Fla. — A Florida woman says a complete stranger wound up on her SunPass account, and that she’s been getting charged for that stranger’s tolls since at least 2017. Tawny Brown lives in ...
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