So, what would you do if a spam call center kept hounding you every time your website renewed, no matter how many times you ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

A Democratic member of the House on Monday challenged in federal court the administration’s effort to rename the Kennedy Center after President Donald Trump. Rep. Joyce Beatty, D-Ohio, filed the ...

My parents are in their 80s, and every time I visit them, I’m reminded of something profound: health is their top priority, and nothing compares. As we age, our values often shift, and for many senior ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Microsoft says Windows PowerShell now warns when running scripts that use the Invoke-WebRequest cmdlet to download web content, aiming to prevent potentially risky code from executing. As Microsoft ...

Local officials and union representatives are urging support for controversial data center projects in St. Joseph County, citing major economic benefits. Proponents claim the projects will bring ...

Over 20 years as a healthcare professional, both on the frontlines as an EMT and in just about every role in between, I have developed a soft spot for medical call centers. I know what you’re thinking ...

Groups representing environmental advocates and some of Michigan's largest businesses have asked the MPSC to fully vet a request from DTE Energy to power a data center project. DTE says its plan to ...

Some Page residents are expressing their concerns over proposed $10 billion data center in the area. Page City Council voted in October to approve a contract that allows a feasibility study. Critics ...

Attorney General Pam Bondi wasted little time in saying the Department of Justice would follow his call to investigation any connnections between Democrats and disagraced financier Jeffrey Epstein.

Nearly a dozen alleged gang members were arrested after authorities raided a Miami short-term rental home they were using as a phony bank call center to try to rip off victims, officials said.