How to Calculate A Customer Health Score: 7 Indicators
How to Calculate A Customer Health Score: 7 Indicators
Jan 1, 2023
process.st
The Full Guide to Customer Health Scores - Custify Blog
The Full Guide to Customer Health Scores - Custify Blog
Jun 21, 2021
custify.com
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
10 months ago
helpscout.com
The 11 Most Impactful Customer Service Metrics to Measure - Help Scout
The 11 Most Impactful Customer Service Metrics to Measure - Help …
9 months ago
helpscout.com
12 Key Customer Success Metrics & KPIs [ Benchmarks]
12 Key Customer Success Metrics & KPIs [ Benchmarks]
Jan 17, 2025
tidio.com
What Makes Call Center QA Scorecards Trustworthy For Agents? - Call Center Pro Strategies
3:13
What Makes Call Center QA Scorecards Trustworthy For Agen…
4 months ago
YouTubeCall Center Pro Strategies
What Metrics Measure Call Center Customer Feedback?
3:06
What Metrics Measure Call Center Customer Feedback?
1 month ago
YouTubeCall Center Pro Strategies
3:34
How Does Customer Effort Score (CES) Create A Customer-centric …
1 views3 months ago
YouTubeCustomer Support Coach
2:57
What Is Customer Effort Score (CES) For Support? - Customer Su…
3 months ago
YouTubeCustomer Support Coach
2:54
How Does Customer Effort Score Create An Effortless Call Center E…
2 views4 months ago
YouTubeCall Center Pro Strategies
3:23
How Does CES Help Improve Customer Service? - Customer Su…
1 views3 months ago
YouTubeCustomer Support Coach
2:43
What Is Customer Effort Score (CES) In Call Center Customer Jou…
2 views4 months ago
YouTubeCall Center Pro Strategies
2:21
What Is Customer Effort Score And Why Focus On Effort? - Customer …
3 months ago
YouTubeCustomer Support Coach
3:41
How Can Interaction Scores Improve Agent Performance?
1 month ago
YouTubeCall Center Pro Strategies
3:00
How Can Customer Effort Score Drive Process Improvements? - C…
3 months ago
YouTubeCustomer Support Coach
6:58
The Balanced Scorecard
53.7K viewsOct 16, 2018
YouTubeEdspira
14:49
Capsim - Balanced Scorecard Overview
83.4K viewsJan 6, 2019
YouTubeDynamic Dune
1:27
Terrible Customer Service Example
42.3K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
6:54
Scoring the Balanced Scorecard
56.9K viewsFeb 14, 2017
YouTubeCam Scholey
5:29
Best Customer Service Skills
144.5K viewsJan 24, 2013
YouTubeCustomer Service Training by Telephone Doctor
9:33
Power BI: Build a custom KPI scorecard
130.7K viewsMay 8, 2019
YouTubeGuy in a Cube
4:42
The Balanced Scorecard explained
301.3K viewsOct 6, 2020
YouTubeSim Institute
9:47
7 - Creating Scorecards Manually
8.4K viewsMar 14, 2012
YouTubeIntrafocus Limited
2:41
The Balanced Scorecard - Harvard Business Review
224.9K viewsOct 19, 2014
YouTubeDefault Name
1:55
6 Essential Skills for Customer Service
69.8K viewsAug 23, 2021
YouTubeSkills World
4:00
How to Create Supplier Scorecards with Sheets
23.9K viewsMay 16, 2017
YouTubeGoogle Workspace
12:53
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explain…
47.1K viewsJan 10, 2019
YouTubeCustomerSure
16:43
Call Center Dashboard in Excel | Track Calls, Issues & Support Typ…
112.7K viewsMar 28, 2021
YouTubeOther Level’s
3:24
What's the right attitude for CUSTOMER SERVICE?
12.6K viewsMay 21, 2018
YouTubePositive Revolution
9:23
How to Create Scorecards in Excel
31.4K viewsFeb 5, 2021
YouTubeChris Gonzales
See more videos
Static thumbnail place holder